Role overview
Job description
Required Skills
Excellent analytical reasoning, problem-solving, time management, and organizational skillsRequired Experience
Knowsledge and Ability to quickly learn new business and technical concepts in a fast-paced service-focused environmentCreate and maintain business requirements, process flows, use cases, and gap analysis in a Waterfall environment
Create a Business Requirements Document (BRD), Functional Requirements Document (FRD), analyze data/workflows and define the scope
Participate in Gap Analysis to identify the current system's deficiencies and the requirements for the changes in the proposed system
Conduct JAD sessions to develop a business solution that application meets business requirements, resolve open issues, and change requirements
Create and configure new JIRA projects and worked with departments to maintain existing JIRA projects
